LF
Louis F
1 reviews | Active since Mar 2019
31 Mar 2019, 20:08
*****
Visited Voda World in Midrand as someone at Chatz Store in Glencoe did a upgrade **********ly on my wifes name . Changed all her details except guess what banking details. Friendly guy assisted us guess what Vodacom cannot change back . They were unable their franchises can do whatever they want on your name . They even phoned still no one can assist . Their systems is not safe . Your identity is not safe .
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Vodacom's replyOfficial
31 Mar 2019, 20:24 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Mar 2019, 20:24
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,