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We have now placed comments on facebook of Vodacom at Vodacom ***** department . No one bothers to come back as per their general comment . My wifes contracts was changed at Chatz Vodacom Majuba Mall . Only bank details is still hers , This comes to identity ***** . We have been with Vodacom since 2006 . They promise to contact you now 3 days no one phoned us . Submitted documents to ***** dep several times . Their service is poor yet they still debit you . We cannot cancel 2 contract or upgrade . Poor poor service . Greg at Menlyn also submitted no ref no received .