*****

An amount of R241.50 was deducted from my bank account by Vodacom on the 28th of February 2019. I never had an account with Vodacom and nobody phoned me that I could say they know about me. The worst part is that I do not have any accounts on my name. How did they get my details? How do they know my bank account details? I tried to phone them, you hold on and on …... When you do get somebody to answer they cannot help you, because you cannot confirm the security details they have on their system. I cannot find any contact number or email address that will be able to help me with this problem. I would like to have the recording where I confirmed that they can deduct money from my account. Apparently, you also have to supply them with a proof of address, a copy of your ID and signature when they deliver any device to you. Where is that? I am now opening a case with the police against Vodacom for *****.