SR
Samantha R

1 reviews | Active since Oct 2014

28 Feb 2019, 11:25

*****

I received an SMS stating I owe you R1810.58. I don’t have a Vodacom contract. I have contacted you previously regarding this and reported this as *****. It seems nothing has happened and someone has been enjoying a nice contract phone on my name. I am trying to phone your customer service number just to stay on hold for over 15mins and get cut off. There is no ***** contact number either.

I want this sorted out now.

0
Replies (1)
Vodacom
Vodacom's reply28 Feb 2019, 14:05
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,