SR
Samantha R
1 reviews | Active since Oct 2014
28 Feb 2019, 11:25
*****
I received an SMS stating I owe you R1810.58. I don’t have a Vodacom contract. I have contacted you previously regarding this and reported this as *****. It seems nothing has happened and someone has been enjoying a nice contract phone on my name. I am trying to phone your customer service number just to stay on hold for over 15mins and get cut off. There is no ***** contact number either.
I want this sorted out now.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Feb 2019, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Feb 2019, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
