SG
Samanthag G
1 reviews | Active since Mar 2018
26 Feb 2019, 07:39
*****
I cancelled my contract in December but you are still billing me on a month to month bases. I called in January querying this and was told by your consultant that the contract was cancelled. I was assured that no further deduction will take place. This morning another deduction took place. CALL MY ASAP. ********** 701
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
26 Feb 2019, 08:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2019, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,