VJ
Vuyani J
1 reviews | Active since Oct 2018
15 Oct 2018, 21:02
*****
[15/10, 07:18] Vuyani gatjeni: Dear Vodacom Customer. Your service ticket with reference number S4-WO52W-WZPHG has been assigned to a support specialist for assistance. Thank you Vodacom [15/10, 16:58] Vuyani gatjeni: Dear Customer, the airtime was transferred to an incorrect number. As a once off gesture of goodwill we have credited with your account with R24.00. In future please ensure you have entered the correct number when confirming the transaction. You may keep track of your data balances via My Vodacom App or *135# Have a pleasant day further. Kind regards, Vodacom Customer Care Aaisha Hendricks [15/10, 16:58] Vuyani gatjeni: Dear Vodacom Customer. Your service ticket with reference number S4-WO52W-WZPHG has been closed. Thank you Vodacom.
Im not satisfied cause i dont know the number or person who hacked my number for this.I am an unhappy customer.
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Vodacom's replyOfficial
16 Oct 2018, 06:57 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2018, 06:57
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,