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We have upgraded my phone in the Vodacom shop Kolonade. The sales consultant made a mistake and he had requested Vodacom to reverse the upgrade as the wrong deal sheet was used. The sales consultant then immediately upgrade to the correct deal. This was for the same phone and the same amount. Vodacom is now charging us R14125.62 as they say it is an early cancelation fee. We never cancelled the contract with Vodacom. The contract is still active and running. Please urgently fix this account. We have never had any unpaid debit orders with the bank but there will not be enough money for this debit order to be collected. ********** 576