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had a contract account with Vodacom and when my contract was approaching the end I call Vodacom around May to cancelled my contract , that's when I was told I upgraded the contract to( Samsung S9 ) and I told them never upgrade. and they say I must send the avidavit and the ID copy all that was send to them and the investigation were done . and they call me and told me someone made a ***** under my name and they are going to finalised the case within 14 days. even today I still receiving statements and according to the statement am still owing Vodacom . please help