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I have logged a ***** with vodacom as my account was upgraded without my knowledge. Now for me to dispute this I need an affidavit, but anyone can upgrade my account. They have received my ID, call me on my cell phone, have this recorded, but can believe anyone else but their own paying client. Please tell me who incurs the cost of their error because, I must drive to get these documents and use my time so that they can correct a mistake they made