1 reviews | Active since Dec 2017
*****
********** contract,contract ended lastyear and someone upgraded it under my name, I reported the matter to vodacom and they told me to submit things to prove that I didnt open a contract which I did with no response, Everytime I call vodacom they keep on telling me to do the same thing over and over again. I came to hellopeter and Complained and I got responses from their PR people and I Submitted what was required, I got told that the ***** department is busy looking into it and that theyll close the account. Today I got a call from Hmmond Pole attonrneys saying that they are calling me on behalf of vodacom and that I now owe over R21000. I need a proper feedback feedback and concrete eveidence that vodacom is working on the issue.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Morning Oswald,
Great news.
Please note that your matter is resolved.
Regards,
Cassandra
Best regards,
Morning Oswald,
Great news.
Please note that your matter is resolved.
Regards,
Cassandra
Best regards,
