*****

********** new account opened on my profile. Immediately notified Vodacom. Have email record of them accepting responsibility Debits my account. Ignoring my phone calls.

This is the response: (PS don't laugh at the spelling. These guys are not the sharpest tools)

********** 3:57 PM (20 hours ago)

to me Your query has been escalated to a support specialist. Your reference number is:1- ********** ********** Note: This is an auto response. A support specialist is working on your query and will contact you shortly to gather more details, if required. Should you wish to follow up on your request, please reply to this e-mail (keep the reference number in the e-mail subject line). Alternatively, please contact Vodacom Customer Care at 082?135. Visit www.vodacom.co.za/help from your PC or cellphone. ? ? Thank you, Vodacom ? ? ? ? ? ? ? ? Vodacom 2018 ? ? ? ? ? ? ? ? Disclaimer: The information contained in this e-mail is confidential and may be legally privileged, and is intended solely for the use of the individual or entity to whom it is addressed and others authorised to use it or receive it. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or taking action in reliance of the contents of this e-mail is strictly prohibited, and may be ********. If therefore you have received this e-mail in error, please notify the sender immediately and then delete it. “This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "