CG
Cameron G
1 reviews | Active since May 2014
07 Feb 2018, 10:13
*****
***** was committed no my father's account in August last year and this has still not been resolved, your idiotic ***** department promised that the fraus investigation woulkd be completed in November, it is February and we are still waiting for this to be completed. There are charges on the account that are not due to my father and as such he refuses to pay and then you lock the line because of non payment ofdebt that is not his? Can you sort this out? are you ALL ***********?
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
07 Feb 2018, 12:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Feb 2018, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
CG
Cameron G's updateReviewer Update
10 Feb 2018, 12:25Still no action - pathetic
CG
Cameron G's update10 Feb 2018, 12:25
Reviewer Update
Still no action - pathetic
CG
Cameron G's updateReviewer Update
21 Feb 2018, 10:58Still no response?
CG
Cameron G's update21 Feb 2018, 10:58
Reviewer Update
Still no response?
Vodacom's replyOfficial
27 Feb 2018, 14:33Good Day
Kindly note that we have mailed you for further assistance.
Regards
Dc
Best regards,
Vodacom's reply27 Feb 2018, 14:33
Official
Good Day
Kindly note that we have mailed you for further assistance.
Regards
Dc
Best regards,