1 reviews | Active since Feb 2013
Someone purchased contracts from Vodacom using my banking details but Vodacom is not assisting me in this matter at all. I lodged a formal compaint by e-mail as requested, including a sworn affidavit that it was not I who entered into those agreements. I can not seem to get anything further from Vodacom, and despite assuring me that all debit orders have been cancelled, the money is still going out of my account
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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