1 reviews | Active since Nov 2017
It dservies a Zero as a rating. Firstly I don't have an account with Vodacom, let along a number with Vodacom yet this morning I woke up to a debit order from Vodacom. Who the hell gave them permission to debit and where the hell did they get my account details. Then I call their customer service for assistance and oh my god, Mpho who claims to be a team leader becomes rude and doesn't give me answers I'm looking for. Then she refused to provide me with her surname. She def doesn't deserve to be a team leader coz clearly customer service is something doesn't have and def wasn't taught. If Vodacom is not *****ing peoples data and airtime, they now *****ing peoples money in their bank accounts. What the ****??? I want my money back immediately!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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