EG
Elsabe G

1 reviews | Active since May 2015

23 Jan 2018, 13:41

*****

I wrote previously how Vodacom keep on terminating my remaining data prematurely. When it states: "...data to use until midnight on 18/01/2018" They terminate my remaining data in the early hours (00.01am) on that date.

Now Edlin Naidoo tells me that there are 2 types of midnight: 1st one is am and the 2nd pm ON THE SAME DAY. How is this for *****, just so that they can ***** our data that we paid for!

0
Replies (1)
Vodacom
Vodacom's reply23 Jan 2018, 14:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,