*****

I reported earlier that my contract was upgraded without my consent, vodacom contacted me and said they didn’t get an email that I had previously sent with all the details they required, I forwarded the email to the person who contacted me and still no response. I got a call a few days ago from vodacom asking me to pay money for that contract even though I had reported it as a ********** contract. When I tell the vodacom person who called me that I had reported that as ***** He agreed that he could see that it’s marked as ***** and asked me to still forward those emails, did that and till today there’s no response from vodacom. I recently checked for my credit score report and its been clean all this time except for so much money I’m supposedly owing vodacom even though I didn’t upgrade the contract. They always tell me about the forensics team and not giving me their contact details,. I’m tired of running up n down chasing after vodacom. Please help