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In October 2017 I discovered (using the My Vodacom app) that 6 other contract lines had been opened in my name. I immediately contacted Vodacom to find out what had happened. I was advised to go to my nearest police station and write an affidavit stating that I hadn’t opened those lines and send through a copy of my ID. The bill at the time was R14 092,74. Yesterday, 16/11/2017, I was suddenly unable to make calls. When calling customer care to enquire I learnt that my bill is now R59 760,02 and my line is suspended. I’ve called literally 10 times now and my line is still blocked. The 10 different people I’ve spoken to have given me 10 different answers. At 02:51 this morning I received an email stating my line is unlocked but as it stands it is still blocked and this is really frustrating me.