*****!

I had 3 sim card numbers with Vodacom. In February of 2017 after numerous disputes about Data Charges I went into the Vodacom store at Eastgate mall to cancel two of the three. I paid an amount of R4389-00 to terminate the contracts. I ported the one number and cancelled the other as it had gone over the 24 month period. Vodacom has subsequently been billing me for all three. When I enquired to pay off and terminate the third one they told me I owed them in the region of R8000-00. Despite calling them on a weekly basis and lodging a dispute and sending them a signed affidavit to their ***** department, they then tell me they are handing me over for collection. When I called now (for probably over the 100th time) the very polite lady put me through to cancellations. The cancellations call centre requests for you to input the numbers being disputed before talking to an agent. The system does not recognise any of the numbers I input. IF I GET BLACKLISTED FOR VODACOMS INABILITY TO MANAGE ITS OWN INTERNAL SYSTEMS I WILL GO LEGAL WITH THIS MATTER. IT IS THE MOST DISGUSTING AND ********** SERVICE I HAVE EVER ENCOUNTERED.