OB
OCKERT B
1 reviews | Active since Aug 2013
30 Oct 2017, 15:17
*****?
After 4 e-mails since 12 Oct vodacom cannot explain a new contract on my wifes name. Even after a ref nr EC-0C29-321H0Q given on the 25 Oct they deducted more money. They promised proof but nothing is happening. What sad and bad attitude.
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Vodacom's replyOfficial
30 Oct 2017, 15:19
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Oct 2017, 15:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,