PR
PJ R

1 reviews | Active since Oct 2013

30 Oct 2017, 08:41

*****

You are useless. I reported ***** in July and as of today 30th October 2017 Nothing has been resolved. I have not been contacted and to top it all of you haven no customer services on email. As indicated when I opened the case I am out the country so please contact me via email. All you have done is send me invoices. This is ridiculous you owe me in the region of R10 000 now and getting hold of you is impossible! Please sort this out, its not rocket science! I didnt aking so upgrade, i provided an avidavite so what the hell is taking so long ??

0
Replies (2)
Vodacom
Vodacom's reply30 Oct 2017, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

PR
PJ R's update30 Oct 2017, 10:46
Reviewer Update
And How Pray tell are you going to contact me ? You haven't done so in 3 months.