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I opened a data account by vodacom 2 years ago. when I phoned them to cancel my contract they told me that my contract whas already renewed , I never went to upgrade my contract so they started an investigation and found that someone made a ********** upgrade , now 2 months later we keep on trying to phone them to find out how far the process is and they keep on saying it is still ongoing , today when I phoned them again they told me that the investigation only started yesterday. now they want me to pay for this contract even though I dont receive any data anymore and the price went up alot more, why should I pay for something that I don't receive ?