*****

<p>A contract has been **********ly opened using my contact details. My account was debited twice.</p> <p>To cancel, I have to submit stamped bank statements and a signed afidavit- time out of my day to cancel a contract which was opened in store without my proof of address or my signature.</p> <p>Trying to speak to a Vodacom consultant is next to impossible- hold for at least 20minutes.</p> <p>Shocking.</p> <p>How did Vodacome RICA this without my proof of address?</p> <p>Seems like their control measures are not in place.</p>