1 reviews | Active since Dec 2016

03 May 2017, 08:58

*****

<p>I received a call on the 13/04/2017 from a Vodacom consultant informing me that my account is in arrears.</p> <p>To my surprise I know nothing about a contract that was opened on the 24/02/2017 at Eastgate mall shop no 49775.</p> <p>I was then told to go to my nearest vodashop to report this, I went to jabulani mall.</p> <p>I was told that a ***** case was opened for me , and the ***** department will call me, up until today no one has called me .</p>

0
Replies (2)
Vodacom
Vodacom's reply03 May 2017, 09:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update09 May 2017, 08:07
Reviewer Update

im still waiting for vodacom to contact me