*****
<p>My account was renewed without my consent and for the last month i have been trying to get a response from Vodacom as to how this happened ... phone, email etc still nothing</p> <p>Each time i call i am told something different with promises that they will call me back ... </p> <p>I give them my number (the number for the contract they renewed has no handset or sim so cannot receive calls) and still NOTHING </p> <p>Yet another frustration to deal with and the worst is i have been with Vodacom for over 20 years </p> <p>Time for a change methinks !!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thanks to Lesley from Vodacom for his amazing due dilligence in resolving my complaint
Thanks to Lesley from Vodacom for his amazing due dilligence in resolving my complaint
