SC
Sbongile C

1 reviews | Active since Aug 2015

17 Apr 2017, 01:24

*****

<p>Vodacom money making sceme. Thinking of taking out a contract please do not go to vodacom unless you want to see your airtime data and money dissappear. They spend months teaching their call centre agents how best to avoid resolving a client's query. The client service is perthetic to say the least Please take this reference number your query will be resolved in 7 to 14 working days. How can a simple query take that long to resolve. I can't wait for my stupid contract to end so I can get a life and save some cash with Telkom even Cell C is much better than Vodacom. Don't get me started on the 'play everyday' **** who came up with this stupid game? Play a little game while we ***** your money. I hate vodacom I wish we never met! </p>

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Replies (2)
Vodacom
Vodacom's reply17 Apr 2017, 06:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Apr 2017, 11:57
Official

Dear Sbongile Mabena Chatora,

As discussed, your issues have been addressed.

Regards,

UW