*****
<p>On the 4th/03/2017 I reported a ***** done on my account of a debit order of R246. A lady by name of Lilly that assisted me gave me reference number<strong> S4/NF021/1ZSIE</strong>. The number dialled was 011-653 500 @ around 12:08 till around 12:32 p.m using my bank's phone. She advised me to submit ID copy and Bank Statement which I submitted on the 7th/03/2017. I further received email from vodacom srm@vodacom requesting ID copy, SAPS certified Affidavit and 3siganture samples. On the very same day these were submitted at 22:03 pm. I have re-submitted documents upon seeing an amount of R1045 *****ed again on the 31st/03/2017 on my account. I need this closed so I can move on with my lilfe. Whoever has done this be dealt with sereously as it impacts negatively on my name and financially.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
dear vodacom
Nobody has ever contacted me concerning this ***** may I ask as to why?
dear vodacom
Nobody has ever contacted me concerning this ***** may I ask as to why?
