1 reviews | Active since Feb 2017

01 Feb 2017, 10:19

*****

<p>In december vodacom cancelled my cell phone contract without my permission. After long long and many phone call (call that were cut off and then i wouldhVe to start all over again.), i went into the Vodacom shop and they managed to sortbit out for me. </p> <p> </p> <p>Now vodacom charged me R12850 in January, again i was on the phone. Now February they are charging me over R13 000.</p> <p>It is their error and they are charging me. Who is goinb to pay for my inconvenienceznd the bank chargers </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2017, 11:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update31 Mar 2017, 14:44
Reviewer Update

On the first of feb vodacom said they would contact me, it is now the 31 march and vodacom has still not contacted me. Highly disgusted