*****

<p>Thank you Vodacom for replying to my frustrating ***** case. You have no managed to confirm that my account was **********ly upgraded and confirmed that I will be refunded the amount ****** from me after 2 months. All good until I checked on the Vodacom app what the amount outstanding on the **********ly upgraded account in my name was and it reflected an amount which will be debited at the end of the month of R15,740.14. Vodacom owes me R1,300.00 and now I get this surprise. I decided to once again phone in to enquire, was told that the relevant department, (*****) operate during office hours and then Vodacom reveals to me that this amount is a contract cancellation amount which will be deducted from my account. Absolutely pathetic. Most useless company I have ever dealt with!! Seriously *********** people working at Vodacom. I dare you to debit this from my account at the end of January 2017. I dare you!!!!</p>