NM
Nthateng M

1 reviews | Active since Jan 2017

03 Jan 2017, 12:14

*****

<p>Someone **********ly took 2 contract phone on my name, i logged a query on the 10th Sept 2016 and spoke to Martha who adviced me to foward my copy of id, police affidavit to ********** of which i did, i was prommised to be contacted within 6 working days, and no one did i then called and told the wer still waiting for my documents and they said the forgot to attach them themselves, then i wa told to wait 6 working days againl, still no responce. below are the refference numbers S3-G9W7N-N19N and Devinia gave me this one S3/GB27K/K933. I GOT ANOTHER LETTER STILL SAYING I STILL OWE VODACOM. </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,