*****

<p>Please look into vodacom mooirivier mall potchefstroom? sim swops are being generated without the account holder concent. I am placing this complaint for my parents as they dont know how. I tried to get carte blanche involved on occations as this is how serious this is but no luck as of yet. the sim swop is done meaning you cant get calls ect and because they have your details money gets ****** out of your bank account some how? its difficult to figure out how because we are alone trying to do something about this and you would be our last resort. vodacom can only flag the sim swop as they said and hope it doesnt happen again. my parents had to change banks and recently my father changed to cell c where fortunataly they could buy him out, and my mother recently lost thousends of rands and on chrismas day they did a sim swop again and vodacom was till now not able to resolve the fone with alot of stories and bla bla bla of what could be wrong . Please help????</p>