1 reviews | Active since Mar 2012
*****
<p>some ******* with a false ID ,using my name ,managed to open a contract *******ly.the only way that this is possible is to have access to your clients details,so one of your sales people must be involved,,this is a very serious matter, and needs to be sorted out before any deductions on my debits are made. I have also been to your Glen branch to report this to them,and I will get a certified letter tomorrow stating that i did not give anyone permission to open any contract..this is a very poor and unprofessional service.if this is not sorted out i will take this matter further, because now this has become a problem i never asked for...my contact numbers are ... ********** 505 or 011 ********** ...thank you.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
