<p>Please please I need your help. I have been a vodacom customer for years now, I recently went to cellucity to do a sim swap from my normal SIM card to a nano SIM card for my iPhone. At the store I was told that my SIM card was under contract with RCM and I cannot do a Sim swap through them, I can only do my SIM swap through RCM and that I can do via jet,cna or Edgar's. at the store they also told me that my SIM card was owing over a million debt. I am really confused I don't know what to do now cause I have never had a contract SIM card all of my phones have always been prepaid please help me I'm soo stressed. And I also saw that on hellopetter I'm not the only one that's having this problem.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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