1 reviews | Active since Jun 2016

18 Oct 2016, 07:42

*****

<p>Morning Riael</p> <p> </p> <p>Who the hell authorised this payment to go through my account via EFT?</p> <p> </p> <p>This is now the second time in a few months that money goes of my account without a debit order!!!</p> <p>Legal action will be taken as it seems like ********* unauthorised payments and debit orders goes of my account and moms account from Vodacom!</p> <p> </p> <p>I have send various email about the previous 4 debit orders that went through our account and still has not received any feedback on that.</p> <p> </p> <p>This transaction must be reversed ASAP!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 08:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,