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<p>I am very dissappointed with the service i am currently recieving from Vodacom Rivonia from a lady called Joyce she is the store manager , 6 weeks ago i drove to Vodacom Shop at Rivonia to investigate why a debit order went off on my account and discovered that someone opened a contract with them **********ly , i left an affidavit with Joyce the store manager who promised that she will get it sorted , i have been calling her almost everyday to check the status since Vodacom is now calling me to say i am owing them, i stold that consultant that that matter is being handled by Rivonia where all this mess happened she then checked and told me that nothing was send to them , for the past week i have given the run around by Joyce promising to call me back which she never did , i requested a referrence number for the log and guess what i am still waiting for her to responds , i am not ipmressed with the level of professionalism and the lack of sense of urgency to this matter . At the end of the day its my Name that will be blacklisted because of incompentency .i need this to be sorted out .</p>