TV
Thami V

1 reviews | Active since Jul 2016

22 Jul 2016, 07:55

*****

<p>Someone decided to uprade my contract without my request. Have been engaging vodacom for over 2months now but they don't seem to be interested. They debit my account for a 'new phone' which I don't even have. Called them today ,they say requests were not logged correctly but last week they said they are investigating this ***** case. I am so angry!!...</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2016, 08:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team