*****!

Item: Vodacom
Rating: 2
Author: tshifhiwa M

VODACOM CAN YOU PLEASE REVERSE THE MONEY YOU TOOK FROM MY CHEQUE ACCOUNT IMMEDIATELY. PLEASE EXPLIAN WHY YOU WOULD DEBIT R3018 FOR A LAPTOP CONTRACT.NOW I NEED TO MAKE OTHER ARRANGEMENTS SO THAT MY DEBIT ORDERS DONT BOUNCE.I WILL BE REPORTING THIS MATTER TO THE OMBUDSMAN AND I WONT REST UNTIL YOU GIVE ME MY MONEY BACK TODAY! I BLACKLISTED MY MODEM ON THE SAME DAY AS IT WAS ****** AND IT WAS CONFIRMED ON THE CALL THAT IT WAS STOPPED/CANCELLED. REFUND ME MY MONEY AS YOU HAVE NO RIGHT TO CHARGE ME FOR SOMETHING I DO NOT HAVE NOR USE AND YOU CONFIRMED IT WAS CANCELLED. I WILL GO TO THE MEDIA IF I HAVE TO BUT JUST REFUND ME MY HARD-EARNED MONEY,WHAT DO I FEED MY KID NOW!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Apr 2016, 15:12

Hello tshii,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Vodacom's reply21 Apr 2016, 15:12

Official

Hello tshii,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

*****!

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