*****!!!

I must say that I'm very disappointed with Vodacom, I was due for an upgrade and inquired online about the upgrade. A few weeks later I get an sms saying 'Thank you for upgrading' which I never did.<br> My question is, how do Vodacom employees confirm identity of a customer??? Apparently the ******* went in to the store and upgraded with no hassles..!! Do you guys ask for ID, Proof of residence??? Now I get to be inconvenienced and go to a police station to fill out an Affidavit, and fax it to Vodacom so that I can clear my name...<br> <br> Can someone please investigate and get back to me, I don't think I'll be doing business with Vodacom after my contract expires.<br> <br> Vuyani