1 reviews | Active since Nov 2015
*****
Hi there. We took out a vodacom contract for our son's laptop the number we got were not for a phone but a modem that was end 2012. It ended. 2014. We carried on month to mont after our contract expired. Nobody phone to say we can upgrade. End of July someone went to Westwood mall vodashop and upgrade on my husband's name. He had his I'd but put a photo of him self on to my husband's I'd document. We went there and spoke to Devan the manager. He could not give us a copy of the **** document why he di dint say. He just showed us. So the struggle started. I have been dealing with a few people at customer care dialing 082 111. Keep on getting same answer. Busy with the investigation. Devan manage to get it back to pay as u go. But now we still receive invoices and now that we cancelled the contract. Coz it has expired end December 2014. And we can not be hold responsible for this guy who did *****. Now after canceling it we receive an invoice of over 7000. Must be the price of the I phone. Devan insured us that we r back pay as u go and not to worry about the invoice and we won't get black listed or keep
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
