1 reviews | Active since Oct 2015
*****
i had a debit order of R1657.00 going off my bank account 3days ago. only to find that the Debit order is from vodacom. i failed to understand since i dont have a contract with Vodacom and have never even tried to apply. that contract was taken on the 02 October 2015 in Pretoria.And mind you i have never been to Pretoria in my life. Went to the store to check and i have 2 contracts yto my suprize. what i did was request the Documents used for the contract . As they require ID, payslip, 3 months and proof of address. the responce was they no longer have the documents as they were sent to the head office, when i called again later they told me , they had them ihad to sign for them. but i didnt sign for the phones to be release. Vodacom has to sort out the person who approved this *****. ihave never lost my ID or printed a bank statement in a year and a half. VODACOM better de***** me and will not pay for Devices i have never requested or seen
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Best regards,
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please note that I will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
