PM
Prudence M
1 reviews | Active since Aug 2015
19 Aug 2015, 16:29
*****
I got a call from vodacom , a consultant was selling a phone to me and saying something about the upgrade , and I didn't accept it , and now I am told that I owe Vodacom . Someone has taken a phone in my name without my consent . And now I cant buy anything . I have sent through the affidavit and the copy of my ID , still I dont get help , when I call I don't get through to the right department , The consultants just transfer me to irrelevant or wrong departments. This incident happen in December if not November and still hasn't been resolved.
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Replies (1)Vodacom's replyOfficial
21 Aug 2015, 10:45Hello PMalange,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply21 Aug 2015, 10:45
Official
Hello PMalange,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
