AW
Alesia W
1 reviews | Active since Jul 2015
23 Jul 2015, 10:38
*****
Thanks to Vodacom's negligence, almost R9000.00 has been ****** from my fianc?'s bank account. Vodacom decided to port his number to the sim card of a hacker without asking for proper identification. So it was easy for the hacker to receive all his one time pins. If Vodacom followed the steps they should have, my fiance wouldn't have lost of all that money.<br> <br> I emailed Vodacom last week and also sent you a message on Facebook - but still no response from their side.<br> <br> We are taking this matter up with our attorneys.
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Replies (1)Vodacom's replyOfficial
23 Jul 2015, 11:22Hello alesia90,
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
Best regards,
Vodacom's reply23 Jul 2015, 11:22
Official
Hello alesia90,
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
Best regards,
