MN
Mzwakhe N
1 reviews | Active since Jul 2015
02 Jul 2015, 08:14
*****
I just don't understand how Vodacom operate, I realised on the 8th of June that someone opened a vodacom contract using my id. I immediately called customer service and send all the documents they needed the following day.<br> Since the 9th of June I have to call and email them every week(I spoke to Bulelani Skulu,Cashandra Grosch,Anita Lutya and Charne Davids and they tell me of ***** derpartment).<br> <br> ***** derpartment told me yesterday that they still have to allocate the case.<br> Why is taking them so long??<br> Please make me understand
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Replies (1)Vodacom's replyOfficial
02 Jul 2015, 15:17Hello MZWAKHE.NTSALE,
I would like to apologise for the delay in this regard.
I will escalate the matter to the ***** Management Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
I would like to apologise for the delay in this regard.
I will escalate the matter to the ***** Management Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jul 2015, 15:17
Official
Hello MZWAKHE.NTSALE,
I would like to apologise for the delay in this regard.
I will escalate the matter to the ***** Management Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
I would like to apologise for the delay in this regard.
I will escalate the matter to the ***** Management Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Best regards,
