*****!

My husband went to cancel his contract with Vodacom that he no longer uses, when doing so at a Vodacom branch it was brought to his attention that the contract was upgraded and a new IPhone 6 was issued, he immediately indicated to Vodacom that he was not the one to upgrade. this matter was then handed to the ***** department. when the Vodacom debit order was to come off his account for another contract it was returned as there was Insufficient funds. the account was run up by over R3000. the other contract on his name is not even R300. Vodacom then blocked the contract we are currently using and have not yet sorted out the ********** account as we keeping getting calls saying the account is in arrears. we have been battling a whole week now to unblock the contract we do use and are not having any luck. We have now noticed that a sim swap was also performed on the contract we are still using and who ever has done the sim swap is trying to access my bank account. what more must a person do to get help!!