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We are a company with a number of data and cellphone contracts. It came to light that a number of our contracts were upgraded **********ly by the Vodashop in Secunda. The ********* **********ly supp**** incorrect copies of ID book and company letter heads. The Vodashop never confirmed all detail as correct. After almost two months we still struggle to convert all our numbers back to original state and contract type as the were all changed to Smart M packages. The matter was reported to Vodacom and the ***** department did confirm that. We are losing business and the problem was not resolved. Vodacom however said now that it will only be rectified at month end. This is not the correct way to treat your customers. Can I trust Vodacom. I asked certain questions to be answered and still it was not answered and only ignored.