JL
JOHAN L
1 reviews | Active since May 2015
07 May 2015, 08:58
*****
MY ACCOUNT IS BILLED EVERY MONTH WITH 4 CONTRACTS THAT I KNOW NOTHING ABOUT. <br> 1. 1 X GALAXY NOTEBOOKS<br> 2. 1 X LAP TOP<br> 3. 1 X i-PHONE CONTRACT<br> 4. 1 X GALAXY NOTEBOOK (YES- ANOTHER)<br> TEL NUMBERS:***. ***.***.***<br> I HAVE CONTACTED SUPPLIER OF CONTRACTS - NO RESPONSE.<br> I HAVE ASKED FOR PAPER WORK REGARDING THESE CONTRACTS. VODACOM CANNOT PROVIDE<br> I HAVE BEEN TO VODA SHOP MIDRAND TWICE<br> I HAVE HANDED IN A AFFIDAVIT TO THE EFFECT THAT I NEVER POSSESSED ANY OF THE ABOVE.<br> I HAVE SENT 9 E-MAILS.<br> PHONED CUSTOMER CARE 12 TIMES. AVERAGE TIME ON PHONE 40 MINUTES<br> NO RESPOND SINCE NOV 2014<br>
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Replies (1)Vodacom's replyOfficial
12 May 2015, 09:17Hello johanloubser59,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply12 May 2015, 09:17
Official
Hello johanloubser59,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
