VJ
Vathiswa J
1 reviews | Active since Apr 2015
20 Apr 2015, 18:19
*****
Vodacom upgraded my contract without my concern and the phone was delivered to an address I do not even know. I logged a complaint and submitted all the required documents and still have not been helped, it has been two months now. The forensic department does not even answer the telephone. I Want to cancel everything I ever had with Vodacom. they don't take queries seriously and the ***** is done by their own staff.
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Replies (1)Vodacom's replyOfficial
22 Apr 2015, 07:33Hello Vathiswa28,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Apr 2015, 07:33
Official
Hello Vathiswa28,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
