*****

I noticed in February that my bank account has been debit an amount I don't know by Vodacom. When I called to inquire about the matter I was told that I did an upgrade on my contract that ended in September 2014 which I didn't do. I also went to Vodacom Bloemfontein where I reside they then told me the updgrade was done in Johannesburg in December 2014 and they gave the contact details of the store involved and the dealer ID. I've called the store several times and I've been told that the manager will call me back when he's available since last Thursday till today no one has called me back. I want my money to be debited back into my account and all the contracts I have with Vodacom to be terminated with immediate effect since they are ****** and they don't want to take responsibility of their negligence. If this can happen to me it shows it can happen to anyone.