1 reviews | Active since Oct 2013
*****
I had a 3G service for several years that I did not use. I called to cancel it at the end of January. I was told that I had renewed to service on Jan 5th 2015. I did not renew this service. After a lot time it was established that a third party had **********ly used my cell number to renew the service and also to purchase a Samsung hand set for which I am being billed.<br> <br> I was asked to submit an affidavit regarding this ***** which was sent on Feb 18th. A month later and I have heard nothing. I am told it is scheduled for consideration on April 7th. In the meantime I MUST pay the third party costs that have been debited to my account and I am being bombarded with automatic calls threatening to cut my service if the ******* and ********** third party costs are not paid.<br> <br> I find this ***** investigation to be ridiculously slow and with total lack of communication. The demands for ******* payments are anti consumer.
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
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Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
