AS
Abriel S
1 reviews | Active since Jan 2016
03 Feb 2020, 14:24
*****
My airtime dissapeared, whenever I call the call center I can't get through to a consultant. Their options don't help in any way. The staff at Maponya mall branch makes everything worse, they are not professional. How can over R 200 airtime just disappear?
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Vodacom's replyOfficial
03 Feb 2020, 16:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2020, 16:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team