*****

I handed my phone in with a speaker that was not working for at least 3 months. When i went to collect it, the phone was not in the shoot. After i asked what the problem was, the person helping me just walked away without answering and brought the phone with a paper with a sticker BER. I said to him that since the phone was under warranty, they need to replace it. Without any comment to me he started typing on his phone and his computer and after about 10 minutes, with still no comment, he prints out a paper where it is stated the phone has water damage.<br> I believe that he arrange it on the phone and computer to have this paper printed, that is why i see it as *****. When i asked where is the marker that shows water damage, I was told the phone does not have such a marker, but that the technician found water in the phone. I think that if there was water damage, the advanced repair centre would have sent me a notice and a quotation for reparation. Nothing of this happened<br> I handed the phone back in to be send to a \higher"technician. I got a message that it is under assessment at Advance repair. I am considering to lodge a case at the SAPD"""